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Some of our most frequently asked questions:

Is it scary? Shadow Asylum is a premier haunted attraction and is designed to provide an intense scare. Although not strictly required, keeping a change of undergarments in the car is encouraged.
Is it safe? You will be exposed to strobe lights, fog, scents and odors, static charges, loud sounds, infrasonics, intense scares and startles, enclosed spaces and uneven surfaces. If you have a medical condition that you believe this would not be suitable for, do not enter.
What age is this appropriate for? That depends on the child. All patrons MUST be able to travel on their own: you WILL NOT BE ALLOWED to carry a child through the haunt. Our haunt can be intense and we can't be responsible if you drop your child!
Is it the same as last year? Absolutely NOT! We are even larger than last year, and are spending all summer changing most of the scenes and building new ones so that we can provide a uniquely terrifying experience. We will keep some of our more popular elements, but we like knowing you don't know what to expect next!
How long does it take? The time it takes to get through depends on how fast you run! That assumes of course that you even make it through at all…
How long are the lines? Come early to avoid the longest lines, or consider buying a VIP ticket. Once you are in either line you will get your chance to go through the haunt that evening!
What is the cost? General admission is $6 per person. VIP admission is $12. You can also get discount coupons at area merchants!
What is a VIP ticket? VIPs get to bypass the regular admission line to the haunt! The VIP line might not be empty, but its going to be MUCH shorter than the regular line!
What if it rains? We are open regardless of the weather, and although we do have an indoor waiting line, we recommend that you arrive prepared for conditions in case the line has grown to outside the building.
Will the monsters touch me? If you don't touch them, they won't grab you. Of course, in the darker areas something may accidentally bump into you but our cast will not intentionally grab you. However, you may be grabbed by one of the members of your own group who is too terrified to continue! Also, a monster will "break character" if they find you are not obeying the rules! If YOU touch our monsters or our sets, security will immediately eject you. No Refund. No Re-entry.
Can I bring my ??????? You will NOT be allowed entry with pets, food, drinks, video recording equipment, cameras, flashlights, laser pointers, sprays, guns or weapons of any kind
Can I bring my cell phone? Sure, but remember to turn it off before entry. Use within the haunt will result in ejection. Also, please be aware that we will NOT stop to look for lost cell phones or pagers (or most anything else). If we happen to find them, they will be available at the ticket window the next night we are open.
Can I arrive "in costume"? Please check with us before arriving with masks, costumes or makeup. We will NOT allow costumes or makeup that at our discretion could be unsafe to you or confusing to our crew or to other patrons. Masks are always prohibited as they may further restrict your vision and your safety in an already dark and strange environment...
What about security? We use night vision cameras within and around the haunt, plus we have uniformed and plain clothes security and law enforcement on-site. If you are ejected for any reason, there will be no refund, no re-entry.
Is it wheelchair accessible? That depends on your chair: our narrowest passageway is 29". We also have ramps that will require someone from your group to help push. With that said, over the years we have had a number of people in wheelchairs go through and have a great time!
Do you have _____ (clowns, chainsaws, etc)? We'll never tell, but you'll find out soon enough!
How can I do this? We are always looking for actors and artisans! Visit our volunteer page and tell us about yourself!